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The Latino and Mexican Online Consumer

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©Ixmati Communications, 2016. Unauthorized use or duplication of this material without permission from the author is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Mari D. González with appropriate and specific direction to the original content.

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Mexico City - Diana Fountain near El Ángel de ...

Mexico City – Diana Fountain near El Ángel de la Independencia (Photo credit: Anirudh Koul)

By Mari D. González

I’m a graduate student in Intercultural Communication doing research on online marketing specific to Latinos in the U.S. and Mexicans in Mexico. I do a lot of reading on the topic and just finished reading Joe Kutchera’s book, Latino Link: Building Brands Online with Hispanic Communities and Content.

His is a complete read on the intricacies of the Latino market from a global and international perspective. He is not simply expressing his opinions. He does extensive research and lets the voices of other experts speak and share their valuable in-the-trenches experiences. Latino Link presents the real step-by-step, “how to” market to Latinos and to middle-class Mexicans who travel from Mexico to shop in the U.S. that I haven’t found in other books.

We already know the Latino/Hispanic market is large and expanding. The numbers are there–just check the Pew Hispanic Center website. Yet, we need to understand the complexities of comparing and contrasting this market within the context of the general market. And, beyond that, he compares the Latino market with Mexico as a stand alone and expanding online market. Kutchera talks about the “invisible consumer,” the affluent and middle-class Mexican buyer whose potential has not been recognized. Why? Perhaps, because most executives and so-called Hispanic marketing consultants have been fixated on the stereotypical Latino/Hispanic and the Mexican (in Mexico) consumer and continue to exploit the market based on such stereotypes.

What I enjoyed most is Mr. Kutchera’s ability to investigate without a preconceived premise or hypothesis. He is open to being surprised and finding new knowledge outside the box even from his own nephews who are habitual internet users and are the present and future consumers. As a consumer behavior researcher who focuses on the cultural and linguistic aspects of the Latino/Hispanic y en el mercado de Mexico, and the market in Mexico, I highly recommend Latino Link.

Edited by Connie Cobb


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