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Research and Opinions in Hispanic Marketing
By Mari D. González
Below is my response to the post “Why Hispanic Communities Should be the Foundation of Your Hispanic Market Research” by Jose Espinoza:
“Because there is a big difference between research-based information and opinions. Thus, constant research done by in-group professionals is needed. “
Missing the Mark on Culture
By Mari D. González
The blog “Are Marketers Missing the Mark?” by Hispanic Market Weekly states that “An attitude-based acculturation model provides a more focused lens for looking at Latinos and capturing the estimated $500 billion in purchasing power held by bicultural Hispanics” based on a report from Culturati Research & Consulting.
Let’s clarify that the largest percentage of bilingual Latinos/Hispanics do not need to acculturate; they enculturate instead. They acquire the culture in their first years of life through schooling and media in English. Acculturation is for people such as immigrants who move from one society or culture into another.
Ethnic marketing is prone to these wrong and misleading statements. Let’s also clarify that Hispanic marketers are not experts in cross-cultural theories or cultural anthropology and should not be haphazardly using terms that are outside their field or field-specific that they ignore. They need to either learn more about social sciences or leave such studies to the experts because they are “missing the mark.”
Key Findings on the 52 Million Hispanics
By Mari D. González
The Pew Hispanic Center has published a new report on the Latino/Hispanic population based on the U.S. Census 2011.
Some of the key findings are:
1. Hispanics today make up 17% of the U.S. population, up from 13% in 2000.
2. The share of the nation’s Hispanics who are U.S. born has been on the rise since 2000.
3. 65% of the U.S. Hispanic population is of Mexican origin.
4. Two-thirds of Hispanics live in Illinois, Texas, California, Florida and New York.
5. Minnesota, Kentucky, North Carolina, South Carolina and Arkansas have seen the fastest growth since 2000.
6. The Hispanic population is the nation’s youngest major racial or ethnic group: Hispanics, 27; Blacks, 33; Asians, 36, and Whites 42.
7. The majority speak English “very well/only English at home.”
8. College attainment and enrollment have also been on the rise for Hispanics: 10% in 2000 and 13% in 2011 graduated from college; and 20% in 2000 and 33% in 2011 were enrolled as undergraduate, graduate or professional student.
Part-time Anthropologist
English: Art House Hall University Center South in Ciudad Guzman, Jalisco, Mexico Español: Pasillo de Casa del Arte del Centro Universitario del Sur en Ciudad Guzmán, Jalisco, México (Photo credit: Wikipedia)
By Mari D. González
In the December 2009 edition, a writer for The Economist said, “Every foreigner of inquiring mind becomes a part-time anthropologist.” That statement describes me personally and professionally.
I moved to the U.S. in the 90’s. Having completed a B.A. at eighteen, I wanted to explore the world—specifically to learn about people and their culture or their “programming” as Geert Hofstede calls it. My first job in the U.S. was bilingual health educator. At that time, my passion for learning and breaching cultural gaps was greater than my actual English-Spanish bilingual skills.
At fourteen in Mexico, I had moved from my inland hometown to the coast to study. Although it was within the same state, the cultural differences were vast. That was my first intercultural experience. In Ciudád Guzman, my new home, I was called güerita or blonde. As you can see in the picture, my hair is not blonde nor have I ever dyed it, but that was a contextual distinction in a place were most people were darker-skinned than I. Color aside, I wanted to fit in this new place and did not want to be seen as “different.” There were several instances when I would get preferential treatment, which I did not enjoy, such as people getting up from their chairs to let me sit.
I was seen as an outsider and treated like one. I had more privileges because I was perceived as belonging to a higher color-based hierarchy. That’s the type of cultural programming or enculturation that is characteristic of many societies. I found the distinct treatment fascinating, not because of the benefits I got, but because I did not believe I or anyone else deserved such treatment based on appearances. I knew it was a learned attitude that remained unquestioned, and that was my first cross-cultural analysis.
I am back to my writing on intercultural communication, a topic I love. Since my last blog post, I have completed my thesis research and earned a long-awaited Master of Arts degree in Intercultural Relations (MAIR); I am continuing to work on a paper that should be published soon; I have taken several courses in online communication and marketing and passed my written test for medical interpreting. I am happy to be able to write again.
Edited by Connie Cobb
The Latino and Mexican Online Consumer
Mexico City – Diana Fountain near El Ángel de la Independencia (Photo credit: Anirudh Koul)
By Mari D. González
I’m a graduate student in Intercultural Communication doing research on online marketing specific to Latinos in the U.S. and Mexicans in Mexico. I do a lot of reading on the topic and just finished reading Joe Kutchera’s book, Latino Link: Building Brands Online with Hispanic Communities and Content.
His is a complete read on the intricacies of the Latino market from a global and international perspective. He is not simply expressing his opinions. He does extensive research and lets the voices of other experts speak and share their valuable in-the-trenches experiences. Latino Link presents the real step-by-step, “how to” market to Latinos and to middle-class Mexicans who travel from Mexico to shop in the U.S. that I haven’t found in other books.
We already know the Latino/Hispanic market is large and expanding. The numbers are there–just check the Pew Hispanic Center website. Yet, we need to understand the complexities of comparing and contrasting this market within the context of the general market. And, beyond that, he compares the Latino market with Mexico as a stand alone and expanding online market. Kutchera talks about the “invisible consumer,” the affluent and middle-class Mexican buyer whose potential has not been recognized. Why? Perhaps, because most executives and so-called Hispanic marketing consultants have been fixated on the stereotypical Latino/Hispanic and the Mexican (in Mexico) consumer and continue to exploit the market based on such stereotypes.
What I enjoyed most is Mr. Kutchera’s ability to investigate without a preconceived premise or hypothesis. He is open to being surprised and finding new knowledge outside the box even from his own nephews who are habitual internet users and are the present and future consumers. As a consumer behavior researcher who focuses on the cultural and linguistic aspects of the Latino/Hispanic y en el mercado de Mexico, and the market in Mexico, I highly recommend Latino Link.
Edited by Connie Cobb
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