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Social Media and Americans

By Mari D. González

According to a study conducted by MarketingCharts only 32% of Americans aged 18-64 rate social media’s importance a top priority. The report adds, “That makes Americans about 20% less likely than average respondent across 24 markets to consider social media important to them.”

Ipsos-Importance-of-Social-Media-to-Americans-Oct2013International Social Media

“On a global scale, social media is rated important (top-2 box) by the highest proportion of respondents in Turkey (64%), Brazil (63%), Indonesia (62%), China (61%) and Saudi Arabia (59%). By comparison, social is important to the smallest proportion of respondents in France (17%) and Japan (24%).” MarketingCharts Staff

On Social Media and Culture

“Culture is the study of groups. Social Media is all about groups. Thus, Social Media promotes and creates culture.” Mari D. González

English: Infographic on how Social Media are b...

English: Infographic on how Social Media are being used, and how everything is changed by them. (Photo credit: Wikipedia)

Social Media Course in Spanish

My iPhone 4 home screen

My iPhone 4 home screen (Photo credit: Robert Scoble)

Curso Las Redes Sociales y Su Negocio

Fecha: Martes, 3 de Diciembre

Hora: 6:00-9:00 PM

Dirección: 1115 3rd St. San Rafael, CA 94901

Aprenda a utilizar las plataformas de redes sociales como LinkedIn, Facebook, Twitter, Yelp y YouTube para promover su negocio o sus servicios profesionales.

Comience creando una estrategia sencilla pero con objetivos claros para definir cual plataforma es la mas apropiada para cumplir su meta de negocio. Mientras estas redes sociales son gratis, se necesita bastante inversión de tiempo.  Es por eso que es necesario ser estratégico y planear por adelantado.

En este taller interactivo aprenderá a detallar lo que le ofrece cada red social y cuales son las herramientas mas convenientes para cumplir sus objetivos y como utilizarlas de la mejor manera.   También obtendrá información importante sobre privacidad, autoridad, influencia, reputación y algunas leyes básicas para prevenir posibles riesgos.

Costo: $20 –   Para registrarse online: http://rencentermarin.org/business-workshops/

Para mas información, llame a Lucero al 415-755-1115 ext. 1029

Social Media Is Changing Translation

Texting on a keyboard phone

Image via Wikipedia

By Mari D. González

Keynote speaker Jaap van der Meer, TAUS  Director, addressed “Translation in the 21st Century” at the 2011 FIT World Congress in San Francisco.

Jaap spoke about the changes to and implications of the translation process as new translation technologies and online communication become more prevalent and accessible. He emphasized that translation is one of the basic needs of human civilization, thus we need the help of computers.

Topics and questions Jaap discussed include:

  • Translation companies, like other businesses, are in need of a new strategy.
  • How do incoming text messages get translated?
  • Does “one translation fits all” still apply?
  • The consumer is involved by asking and getting responses from each other.
  • Translations are being supplemented with volunteers or done via “crowdsourcing,” in which a project is “outsourced to the crowd.” People respond to an open invitation to collaborate and work as one community. Facebook crowd sourced the translation of its page to different languages.

Jaap concluded that the “top-down globalization, export mentalityis phasing out.” Translating is no longer a requirement fulfilled by an individual or a specialized team. The new translation process is CIRCULAR, on going, customized, and user driven.

As a result, companies have to take notice of the end user who is generating content, contributing, translating, and adding new vocabulary.

Facebook Ten Top Countries

By Mari D. González

Last year, the August 13, 2010, Huffington Post’s Huffpost Tech, listed the following countries as the top Facebook users:

  1. U.S.
  2. U.K.
  3. Indonesia
  4. Italy
  5. India
  6. France
  7. Germany
  8. Mexico
  9. Turkey
  10. Canada

This year, as of July 5, Check Facebook, a Facebook marketing statistics site, contains a slightly different list of top Facebook countries:

  1. U.S.
  2. Indonesia
  3. U.K.
  4. India
  5. Turkey
  6. Mexico
  7. Philippines
  8. France
  9. Brazil
  10. Italy

What makes these countries top users?

  • extensive access to Internet
  • high population numbers
  • users’ affinity for U.S. culture
  • familiarity with the English language
  • a high number of young users
  • or, a combination of some or all these variables.

If you follow Internet use around the world, you might be familiar with the popularity of other social network sites such as Google’s Orkut in India and Brazil. With Brazil making this year’s list, one can speculate that users are moving from Orkut to Facebook. Yet, only 31.46% of Brazilian online users are on Facebook.

As for Indonesia, Turkey, Mexico, and the Philippines, 100% of online users are on Facebook, which means no other social-network or online communication platform is competing.

Why isn’t China on the list? China’s government prevents Internet users in China from accessing Facebook. The most popular site in China is RenRen, which can be accessed in the U.S. and is supported by U.S. investors.

Another question: Are the top 10 Facebook countries selected based on the percentage of each country’s total population of active online users or on the total number of users?

For example, 30% of Mexico’s total population (112,322,757 x .3 = 33,696,825) are Facebook users but 70% of Canada’s (34,507,000 x .7 = 24,154,900). It appears that Mexico made the list based on population-number advantage, and Canada was dropped because of its smaller population.

Edited by Connie Cobb

Facebook vs. Face-to-Face

By Mari D. González

It is not uncommon for older generations  to  hold a differing perception on the use of social-network sites from that of  “the young and the digital.”

Many of us assume that social-network communication or the use of social media will eventually displace the need and/or desire for in-person interactions.

Media Associate Professor, S. Craig Watkins asserts differently. He observes that young people use social-network sites as an extension of their face-to-face interactions not as a replacement and that they mostly interact in Facebook with their already-made friends and school peers. For them, social media is what for older generations the phone was.

I shall expand on this topic soon.

Invitation to Participate in a Social Media Study

You are invited to participate in a research study which will ask you about your social-network use and preferences, and the cultural characteristics you perceive in social media. My name is Mari D. González, and I am a student in the Masters in Intercultural Relations Program at the University of the Pacific, School of International Studies. You were selected as a possible participant in this study because of your interest in social-network sites.

This study will compare second-generation Latinos/Hispanics in the U.S or native-born (born in the U.S.) with at least one foreign-born parent (parent born in Latin America: Mexico, Central America and South America) vs. dominant culture (people who predominately identify as U.S.-white and do not identify with a particular U.S. ethnic minority).

You will receive a Peet’s Coffee & Tea gift card  of $5.00 as a thank you for your participation. Social-network users who identify with either cultural group are encouraged to participate.

If interested, please go to Social Media Study include your email at the end of survey to contact you and set up a 45 min. phone interview. Please email me at maridgonzalez@yahoo.com for more information.

Being Latino on Facebook II

By Mari D. González

This is the second part of my interview with Lance Rios, founder and administrator of Being Latino, “a communication platform designed to educate, entertain and connect all peoples across the global Latino spectrum.” It is the largest Latino/Hispanic page on Facebook with 41,460 “People Like This” to date -an additional 9,884 followers since the date of my first post on May 27, 2010.

For Lance, Facebook provides an already established and flexible platform on which participants can “communicate back and forth in whatever language they want, Spanish or English.” Conveniently, there are plenty of Latino/Hispanic social-network users. According to him, there is no need to create any specific social-network website for them.

Mainstream vs. Latino

I wanted to know if there were any differences between “mainstream” and Latino Facebook users. Mainstream users are considered the general market or non-ethnic segment in marketing. In other words, mainstream users are by and large in-tune with the popular U.S. American culture.  Lance contends that Spanish-language phrases that are immediately recognized by Latinos/Hispanics such as, “Que pasa” and “Mi gente” are essential when communicating with Latinos on social-network sites and that using “English-language [only] is limiting.” Thus, Spanish as a language becomes a salient cultural indicator for Latinos even when only a few words are being used.

Singh, Baack, Kundu and Hurtado (2008) argue, “[Spanish language] tends to be the most visible manifestation of U.S. Hispanic identity.”  According to my my academic research on digital media, bilingual, second-generation Latinos/Hispanics prefer English websites that include phrases and words in Spanish because those speak to their cultural identity. Lance agrees, “You need to speak their language.” Language choices represent how young Latinos see themselves. Their language is as hybrid as their cultural identity.

Social Media Trends

When asked about Latino trends in social media, Lance first asserts that Latinos are a strong market, “Latinos are a young audience and the fastest growing.” He explains that Latinos have a great interest in connecting with other Latinos wherever they may be. For instance, “they want to know what is going on with Latinos in East L.A.,” which unlike with any other demographic it is consistent with Latinos/Hispanics. For Lance, “connecting among Latinos within the Latino community is to identify and to [identify is to] capitalize.”

Lance affirms that Latinos are less afraid of saying what they think and feel, “they are more expressive in social media and more willing to put it out there” adding that in Latin America people are encouraged to carry over [their culture] by expressing it.” According to him, Latinos in the U.S. are not different. He states, “they are expressive and passionate” about their culture.

I was very curious to know which topics get the most responses and keeps Latino/Hispanic fans engaged. Lance notes that it is difficult to capture the attention of social media users with topics that need more consideration. He advises keeping things straightforward and “not to use too much thought, simple [uncomplicated] stuff generates the most responses.” As for my appraisal, his topics are hardly ever simple; his spin is though.  For instance, Lance’s October 2, post with a link to the L.A. Times article, “CNN’s Rick Sanchez fired after statement about Jews in TV” reads on top, “CNN fires news anchor, Rick Sanchez, Thoughts?” On October 2, 2010, this post generated 103 comments within a day of posting.

Edited by Connie Cobb

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