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Mobile-Accessed Remote Interpreting

By Mari D. González

The greatest opportunity for today’s interpreters is beyond adopting new interpreting software. It is about internalizing the technology the way we have assimilated to smartphones and have found new things to do with them.

Traditional Video Remote Interpreting (VRI) has lowered the cost of interpreting services and exponentially expanded the number of interpreting assignments. Wireless mobile-accessed remote interpreting has added a new dimension. It has opened the doors for new settings, unconstrained locations, and streamlined processes. These provide more control and benefits to the interpreter.

With mobile-accessed remote interpreting, interpreters can have more freedom to create new work relationships, develop their own work systems, and enjoy the convenience of the Internet with limitless options for where interpretation can be provided. The greatest bonus is the mobility. The interpreter is not confined to a particular place nor is he or she expected to travel to a required location.

Challenges for Professional Interpreters in 2018

By Mari D. González

New technology is not the greatest threat interpreters face today. Most interpreters have accepted that new technologies are here to stay and they are adapting to them. The greatest challenge for interpreters continues to be the fight for professional recognition represented in fair pay, benefits, and working conditions. Professional interpreters expect salaries comparable to similar professions.

Most interpreters have slowly adapted to remote interpretation. Video remote interpreting has been praised by end-users–mostly hospitals–and also by conference interpreters.

For those who have refused to join large remote interpreting corporations, new technology and the need for training is not their major concern. They complain that the largest corporations have done very little or nothing to upgrade their professional standards and working conditions. Many interpreters resent these corporations for using new technologies to lower the interpreters’ profile to call centers.